shipping & delivery

Shipping Delays - Coronavirus

We're taking measures to ensure the safety of our distribution center associates, and as a result, some shipping may be delayed. Thank you for your patience. We're in this together.

Free shipping restrictions

  • Minimum order of $50 to qualify for Free Shipping
  • Hawaii, Alaska, Puerto Rico and Military Addresses do not qualify for free delivery.
  • Excludes snowboards, surfboards, paddleboards, kayaks, roller skates and some oversized Thule rack systems
  • No promotion code necessary to get free shipping.
  • This promotion is only good for items on our online store. 
  • Expedited orders and shipments outside of the continental US are subject to additional shipping rates when necessary.

Signatures are required for the delivery of the following orders:

  • Orders over $125.00
  • All first time Next Day Air orders
  • All first time orders with different bill to and ship to addresses
  • UPS will not deliver a box that is signature required without someone being available to sign for the package. If this is a problem give us a call when placing your order.
  • Some orders may require verification and subject to delay.

What to expect after your order is placed:

1) Order Confirmation / Receipt Email 
2) You will be contacted promptly if there are any issues with your order
3) Shipping Confirmation Email with a tracking number once your order ships.