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Free shipping restrictions

• Hawaii, Alaska, Puerto Rico and Military Addresses do not qualify for free ground delivery.
• Excludes surfboards, paddleboards, kayaks and some oversized Thule rack systems
• No promotion code necessary to get free shipping.
• This promotion is only good for items on our online store. This promotion is not valid for retail store orders.
• Expedited orders and shipments outside of the continental US are subject to additional shipping rates when necessary.

Signatures are required for the delivery of the following orders:

• Orders over $250.00
• All first time Next Day Air orders
• All first time orders with different bill to and ship to addresses
• UPS will not deliver a box that is signature required without someone being available to sign for the package. If this is a problem give us a call when placing your order.
• Some orders may require verification and subject to delay.

What to expect after your order is placed:

1) Order Confirmation / Receipt Email 
2) You will be contacted promptly if there are any issues with your order
3) Shipping Confirmation Email with a tracking number once your order ships.

Price Match Policy

It's our goal to provide you with the lowest possible price. If a competitor* has an item available online at a lower final price, we will beat it by 5%. The final price includes all applicable duties, taxes and shipping costs. Price Match discounts cannot be combined with any other promotions. To submit a request, check out our Price Match Request Form.

Requirements for a price match

• Same model year
• Same color
• Same size
• Same condition
• In stock on competitor’s website
• No auction sites
• Competitor is based in the U.S.